Paradigm Support Desk

Paradigm will fetch all of your existing customer accounts from Sage Evolution and map the fields listed below.

All new customer accounts are created in Paradigm and will be auto-created in Sage Evolution.

1. Customer Account Fields

These are the customer account fields which are maintained in Paradigm and automatically update the corresponding fields in Sage Evolution.

Paradigm Display Name
Evolution Display Name
Name
Name
Display Name
Name
Description
Description
Web Site
Web Page
Area
Area
Email Address
Email
Responsible Person
Rep
Address 1 - (Address Type = Physical)
Physical
Address 2 - (Address Type = Physical)
Physical
Address 3 - (Address Type = Physical)
Physical
Address 4 - (Address Type = Physical)
Physical
Address 5 - (Address Type = Physical)
Physical
Postal Code
Code
Address 1 - (Address Type = Postal)
Postal
Address 2 - (Address Type = Postal)
Postal
Address 3 - (Address Type = Postal)
Postal
Address 4 - (Address Type = Postal)
Postal
Address 5 - (Address Type = Postal)
Postal
Postal Code
Code
Phone Number - (Phone Type = Telephone 1)
Telephone 1
Phone Number - (Phone Type = Telephone 2)
Telephone 2
Phone Number - (Phone Type = Cell)
Cellular
Phone Number - (Phone Type = Fax)
Fax

2. Customer Financial Account Fields

These are the customer’s financial fields which are maintained in Sage Evolution and automatically update the corresponding fields in Paradigm.

These fields are all uneditable in Paradigm.

Paradigm Display Name
Evolution Display Name
Code
Customer
Group
Group
On Hold
On Hold
Vat Number
Tax Number
Registration Number
Registration
COD Account
COD Account
Cash Account
Cash Customer
Credit Limit
Credit Limit
Interest Rate
Interest Rate %
Automatic Discount %
Automatic Disc %
Current Balance
Current Balance
Charge Tax
Charge Tax
Default Tax Type
Default Tax Type
Bank
Bank
Account Holder
Account Holder
Account Number
Account Number
Branch Code
Branch Code
Bank Account Type
Account Type
Reference Number
Reference

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